Seasonal Commission Sales - Men's Apparel - Westfarms

Nordstrom•Farmington, CT

About The Position

This seasonal commission sales role in Men's Apparel at Nordstrom focuses on delivering strong customer service, building customer relationships, meeting personal sales goals, and helping customers create coordinated wardrobes for their lifestyles and occasions. The role uses styling expertise across sportswear, suiting, and finishing pieces such as belts, socks, underwear, shoes, and accessories. Sales employees are expected to provide helpful, confident style and fit guidance and create an experience that encourages customers to return. The position includes maintaining a customer-ready department through stocking, re-merchandising, markdowns, merchandise recovery, and participation in the bi-annual inventory count. It requires keeping up with product knowledge and trends, using digital selling tools, and contributing to a positive and productive team environment. Scheduling varies by business needs and includes evenings, weekends, holidays, event shifts, and possible support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped merchandise, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery; participate in the bi-annual inventory count.
Maintain current product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, event shifts, and occasional support for other departments.