Seasonal Commission Sales - Men's Apparel - Pentagon City

Nordstrom•Arlington, VA

23h

About The Position

At Nordstrom, this professional sales role focuses on delivering exceptional customer service, building relationships, and meeting sales goals. In Men's Apparel, the employee helps customers create complete wardrobes suited to their lifestyle, career, and special occasions, with styling across sportswear, suiting, and coordinating items such as belts, socks, underwear, shoes, and accessories. Employees provide fashion and fit guidance, build a personal customer base through in-store and digital outreach, and help create an experience that encourages customers to return. The role is seasonal and commission-based, with pay and commissions varying according to location, merchandise sold, and job-related knowledge, skills, and experience. Hours vary according to business needs. The schedule may include evenings, weekends, holidays, event shifts, and occasional support for other departments. The position involves continuous movement and frequent handling of merchandise while assisting customers.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical requirements of continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and frequent hand use for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head; regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback that earns trust and drives customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery, and participate in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Work a flexible schedule to meet business needs, including evenings, weekends, and peak periods.