Seasonal & Regular Commission Sales - Women's Apparel - Westfarms

Nordstrom•Farmington, CT

2d•Onsite

About The Position

This professional sales role in Women's Apparel at Nordstrom focuses on delivering attentive customer service, building customer relationships, and achieving sales goals. The salesperson helps customers create wardrobes for everyday life and special occasions by listening to their needs, offering styling and fit advice, staying informed about fashion trends, and recommending alterations or tailoring when appropriate. The role includes building a personal customer base through in-store interactions, outreach, and digital tools; providing product knowledge and follow-up; and maintaining a customer-ready department. Employees are expected to support their team and work a flexible schedule that may include evenings, weekends, holidays, and event shifts. Hours vary by week, and occasional support of other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer style and fit feedback and help customers choose apparel, including recommending alterations or tailoring when helpful.
Set and achieve personal sales goals and remain accountable for results.
Maintain a customer-ready department through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Contribute to a positive team environment, communicate openly, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.