About The Position

This professional sales role in Women's Apparel at Nordstrom focuses on delivering excellent customer service, building relationships, and meeting sales goals. The salesperson helps customers create wardrobes for everyday life and special occasions by listening to their needs, offering styling and fit advice, keeping current with fashion trends, and recommending alterations or tailoring when appropriate. The role includes building a personal customer base through in-store interactions, outreach, and digital tools, and following up with customers after purchases. Hours vary based on business needs, including evenings, weekends, holidays, and event shifts; occasional support for other departments may be needed. This is a seasonal and regular commission sales opportunity, and applications are accepted on an ongoing basis.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped merchandise, including reaching and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to build trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Maintain a customer-ready department through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
  • Stay current on product knowledge and trends and serve as a trusted style resource.
  • Support teammates, communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
  • Occasionally provide support to other departments.

Benefits

  • Medical and vision coverage
  • Dental coverage
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee Assistance Program resources
  • Potential eligibility for performance-based incentives or bonuses
  • Holidays
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