Seasonal & Regular Commission Sales - Downtown Portland

Nordstrom•Portland, OR

3d•Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees for its Downtown Portland location. This professional sales role focuses on delivering excellent customer service, building customer relationships, meeting sales goals, and creating a shopping experience that encourages customers to return. Employees may work across departments including Women's Apparel, Shoes, Men's Apparel, Lingerie, Kids Apparel & Shoes, Jewelry, Handbags, Accessories & Luggage, and At Home. Department-specific service includes helping customers select and style merchandise, advising on fit and product features, and offering personalized recommendations. Employees are expected to deliver Nordstrom's 5-Point Selling Standard, develop a personal customer base using in-store interactions and digital tools, follow up with customers, maintain a customer-ready department, and support teammates. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts. The posted hourly pay range is $17.05, with commission varying by merchandise category. The position may be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest and confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Provide department-specific product guidance and personalized recommendations, including styling, fit, sizing, alterations, and product features as applicable.
Work a flexible schedule based on business needs, including evenings, weekends, peak periods, and holiday or event shifts; occasionally support other departments.