About The Position

This seasonal commission sales role in Men's Apparel at Nordstrom focuses on delivering excellent customer service, meeting sales goals, and building lasting customer relationships. The role helps customers create coordinated wardrobes suited to their lifestyles, careers, and special occasions, with styling expertise across sportswear, suiting, and apparel and accessories. Salespeople use Nordstrom's 5-Point Selling Standard, provide trusted advice on style and fit, build a personal customer base through in-store and digital outreach, and follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book. The role also supports department operations, including stocking, re-merchandising, markdowns, merchandise recovery, and inventory counts. Hours vary according to business needs, including evenings, weekends, holidays, and event shifts.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach and a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky, awkwardly shaped merchandise, including reaching and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to build customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery.
  • Participate in the bi-annual inventory count.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help the department stay productive.
  • Build lasting customer relationships through follow-up using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book.
  • Work a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts, and occasionally support other departments.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • Potential eligibility for performance-based incentives or bonuses.
  • 401(k), medical, vision, dental, life, and disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.
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