Seasonal & Regular Commission Sales - Beachwood Place

Nordstrom•Beachwood, OH

1d•Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees at Beachwood Place. This professional sales role focuses on excellent customer service, building customer relationships, meeting sales goals, and creating an experience that encourages customers to return. Employees bring fashion and product expertise, energy, and genuine care to customer interactions. Depending on the department, employees help customers select apparel, shoes, lingerie, children’s items, jewelry, handbags, accessories, or luggage. They offer personalized styling and fit guidance, recommend products and alterations when appropriate, and follow up with customers. The role includes sales-floor and merchandise-maintenance duties, use of digital selling tools, and collaboration with the team. Scheduling varies according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Provide department-specific product and styling assistance, such as wardrobe building, footwear fitting, sizing guidance, or product education.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and peak periods; occasionally support other departments.