Seasonal Beauty Sales - Fragrances - Beachwood Place

Nordstrom • Beachwood, OH

1d • $19 - $20 • Onsite

About The Position

In Nordstrom’s Beauty Department, this role creates personalized beauty experiences and helps customers feel their best. The employee engages customers to understand their needs and maximize sales across on-trend and luxury beauty brands. The role suits someone passionate about beauty trends, makeup, and skincare who can build a customer following both in-store and digitally.

The employee provides makeup applications and skincare analyses, recommends products aligned with customers’ beauty goals, and contributes to a welcoming and inclusive team environment. They pursue sales goals through in-store and digital selling, book appointments and support Beauty events and services, maintain a clean and organized department, stay current through Nordstrom and brand-partner training, and process sales, refunds, and exchanges while building customer loyalty through Nordstrom Rewards accounts.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
• Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for customers.
• Set and achieve in-store and digital sales goals using selling tools, including text and social media.
• Book appointments and drive sales for in-store Beauty events and services.
• Maintain department organization and cleanliness so it is customer-ready.
• Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k), medical, vision, dental, life, and disability insurance options; PTO accruals and holidays. Eligibility requirements may apply.

What This Job Offers

• Education Level: No Education Listed