Seasonal & Regular Commission Sales - The Gardens

Nordstrom•Palm Beach, FL

About The Position

Nordstrom is hiring seasonal and regular commission sales employees for The Gardens. This professional sales role focuses on providing excellent customer service, building customer relationships, meeting personal sales goals, and creating shopping experiences that encourage customers to return. Employees may work in Women's Apparel, Shoes, Men's Apparel, Kids Apparel & Shoes, or Jewelry, Handbags, Accessories & Luggage, using product knowledge and styling expertise to help customers find appropriate merchandise and complete looks. Sales employees deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They build a personal customer base through in-store interactions, outreach, and digital tools; provide honest style and fit advice; and use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up and encourage repeat business. They also maintain a customer-ready department, stay current on products and trends, and support a productive, positive team environment. Hours vary with business needs and may include evenings, weekends, holidays, and event shifts. The role may occasionally require supporting other departments. Pay is listed as $15.25 per hour, with commission varying according to merchandise sold; apparel, shoes, and accessories commissions typically range from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources; eligibility requirements may apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery; participate in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Provide department-specific product guidance, styling, sizing, fit assistance, and recommendations to customers.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, peak periods, or event shifts; occasionally support other departments.