Commission Sales - Lingerie - The Gardens

Nordstrom•Palm Beach Gardens, FL

About The Position

The Commission Sales - Lingerie role focuses on delivering excellent customer service, meeting sales goals, and creating personalized shopping experiences. The salesperson uses fashion, fit, and styling expertise to help customers feel confident and comfortable, build lasting customer relationships, and grow a personal customer base through in-store and digital interactions. The role includes conducting bra fittings in fitting rooms; Nordstrom provides training on its bra-fitting process. Hours vary according to business needs, including evenings, weekends, holidays, and event shifts, and the employee may occasionally support other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Conduct bra fittings by measuring customers and offering appropriate fit and style guidance.
Set, pursue, and remain accountable for personal sales goals.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Work a flexible schedule that meets business needs, including evenings, weekends, holidays, event shifts, and occasional support for other departments.