Commission Sales - Lingerie - The Mall at Green Hills

Nordstrom•Nashville, TN

1d•Onsite

About The Position

At Nordstrom, employees contribute to the company’s service culture and reputation by providing excellent customer service, working as a team, and meeting sales goals. This professional sales role focuses on lingerie and offers commission-based earning potential. The salesperson helps customers feel good and look their best through fashion, fit, and styling expertise, building customer loyalty through personalized in-store and digital interactions. Nordstrom provides training on its bra-fitting process. The role requires a flexible schedule to meet business needs, including evenings, weekends, holidays, and peak periods. Weekly hours may vary based on business needs, and occasional support for other departments may be required. The listed pay rate is $13.60 per hour; commission varies based on merchandise sold. The role may also be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of meeting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; handling bulky or awkward merchandise, including reaching and lifting items overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct bra fittings in fitting rooms by measuring customers and providing fit and style guidance.
Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, customer outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department remain productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule, including evenings, weekends, holidays, and peak periods, and occasionally support other departments.