Seasonal & Regular Commission Sales - The Mall at Green Hills

Nordstrom • Nashville, TN

1d • Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees for departments including Women's Apparel, Shoes, Men's Apparel, Kids Apparel & Shoes, and Jewelry, Handbags, Accessories & Luggage. This professional sales role focuses on delivering excellent customer service, building customer relationships, sharing fashion and product expertise, and meeting personal sales goals. Employees help customers find products suited to their needs and style, offer guidance on fit and styling, and follow up to encourage lasting relationships and repeat business.

The position requires a flexible schedule based on business needs, including evenings, weekends, holidays, and peak periods. Hours vary by week, and employees may occasionally support other departments. Physical requirements include continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and handling merchandise, as well as regularly lifting up to 10 pounds and occasionally up to 25 pounds.

The listed hourly pay is $13.60. Commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%; commission rates vary by merchandise sold. The role may also be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources, subject to eligibility requirements.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs, including evenings, weekends, holidays, and peak periods.
• Ability to meet the physical requirements of the role, including continuous movement for 6–8 hours per shift and lifting items regularly up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback to build customer trust and loyalty.
• Set and achieve personal sales goals and remain accountable for results.
• Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Communicate openly, contribute to a positive team environment, and help keep the department productive.
• Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
• Provide department-specific product assistance, styling, fit guidance, and recommendations across apparel, shoes, kids' products, jewelry, handbags, accessories, and luggage.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability insurance.
• Merchandise discount and EAP resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed