Commission Sales - Lingerie - The Gardens

Nordstrom•Palm Beach, FL

2d•Onsite

About The Position

Nordstrom is hiring a Commission Sales employee in Lingerie at The Gardens. This professional sales role focuses on providing excellent customer service, building customer relationships, and meeting personal sales goals. The ideal candidate is passionate about fashion, fit, and styling and helps customers feel confident and comfortable through personalized in-store and digital experiences. The role includes conducting bra fittings; Nordstrom provides training on its bra-fitting process. Employees deliver Nordstrom’s 5-Point Selling Standard, build a personal customer base, provide style and fit guidance, and follow up with customers to encourage loyalty and repeat business. They also help keep the department customer-ready, maintain product knowledge, and support a positive, productive team environment. Hours vary according to business needs and include evenings, weekends, and holiday or event shifts; occasional support for other departments may be required. The listed pay range is $15.25 per hour. Commission varies by merchandise; apparel, shoes, and accessories sales typically range from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources. Eligibility requirements may apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching overhead to lift them.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Conduct bra fittings in fitting rooms by measuring customers and providing appropriate fit and style guidance.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Contribute to a positive team environment, communicate openly, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up and build lasting customer relationships.
Work a flexible schedule, including evenings, weekends, and peak periods, and occasionally support other departments.