Commission Sales - Lingerie & Active - Westfarms

Nordstrom•Farmington, CT

7d•Onsite

About The Position

At Nordstrom, commission sales employees contribute to the company’s service culture by delivering excellent customer service, collaborating with teammates, and meeting sales goals. This professional sales role offers earning potential and focuses on helping customers feel good and look their best. In the Lingerie department, the salesperson provides fashion, fit, and styling expertise to help customers feel confident and comfortable. They build customer loyalty through personalized digital and in-store service, including bra fittings and guidance on fit and style. Nordstrom provides training on its bra-fitting process, and ongoing training and brand consultants support product and fashion knowledge. The role also includes selling through in-store and digital channels, maintaining a customer-ready department, and supporting other departments when needed. Hours vary according to business needs and include evenings, weekends, and holiday or event shifts.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of meeting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct bra fittings in fitting rooms, measuring customers and providing appropriate fit and style guidance.
Build lasting customer relationships through personalized service and honest feedback.
Meet sales goals in-store and digitally, using tools such as text and social media.
Stay current on fashion and product knowledge through Nordstrom training and brand consultants.
Collaborate with the team to keep the department customer-ready by filling orders, stocking, re-merchandising, marking down prices, and performing light cleaning.
Occasionally provide support to other departments as business needs require.