Seasonal Commission Sales - Active & Lingerie - Hillsdale Shopping Center

Nordstrom•San Mateo, CA

1d•Onsite

About The Position

At Nordstrom, sales employees contribute to the company’s customer-focused culture by providing excellent service, working as a team, and meeting sales goals. This is a professional sales role with commission earning potential. In Women’s Apparel, the employee helps customers build wardrobes for everyday life and special occasions by listening to their needs, offering styling suggestions, following up on relevant new arrivals, and developing expertise in fit and fashion trends. The role also includes recommending alterations and tailoring when appropriate. The employee delivers Nordstrom’s 5-Point Selling Standard, develops a personal customer base through in-store interactions, outreach, and digital tools, and provides honest style and fit feedback. They set and pursue personal sales goals, maintain a customer-ready department, stay current on products and trends, and contribute to a positive, productive team environment. Scheduling varies according to business needs and may include evenings, weekends, holidays, peak periods, and occasional support for other departments. The position requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use. Employees handle bulky or awkward merchandise, including reaching overhead, and regularly lift up to 10 pounds and occasionally up to 25 pounds. The stated hourly pay is $20.60. Apparel, shoes, and accessories commission typically ranges from 3% to 14.5%. The role may also be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, reaching, and use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, reach overhead, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Maintain product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up and build lasting customer relationships.
Work a flexible schedule that meets business needs, including evenings, weekends, holidays, events, and peak periods; occasionally support other departments.
Help customers build wardrobes by listening to their needs, offering styling suggestions, following up on relevant new arrivals, and recommending alterations or tailoring when appropriate.