Commission Sales - Lingerie - Southpark

Nordstrom•Charlotte, NC

About The Position

At Nordstrom, this professional sales role contributes to the company’s service culture and reputation by delivering excellent customer service, working as a teammate, and meeting sales goals. The Lingerie Salesperson helps customers feel good and look their best by offering knowledgeable, personalized guidance on fashion, fit, and styling. The role builds customer relationships through in-store and digital interactions and creates experiences that encourage customers to return. Nordstrom provides training on its bra-fitting process. The position includes sales and customer outreach, bra fittings, maintaining a customer-ready department, and supporting a productive team environment. Schedule hours vary by week according to business needs and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may also be required. The listed hourly pay range is $12.80–$12.80; commission varies based on merchandise sold. The position may be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Empathy, sensitivity, and body positivity when providing a supportive, respectful fitting experience for diverse customers of all shapes and sizes.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Conduct bra fittings in the fitting room by measuring customers and providing appropriate fit and style guidance.
Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.