Seasonal & Regular Commission Sales - Palo Alto

Nordstrom • Palo Alto, CA

3d • Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees in Palo Alto. This professional sales role focuses on delivering excellent customer service, building lasting customer relationships, meeting personal sales goals, and contributing to the team. Depending on the department, employees provide personalized recommendations and styling or product expertise across apparel, shoes, kids, jewelry, handbags, accessories, luggage, and home goods. Sales employees use in-store interactions, outreach, and digital tools to grow a personal customer base and follow up with customers after purchases.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach and a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky or awkwardly shaped items and reach to lift items above the head.
• Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback to build customer trust and loyalty.
• Set and achieve personal sales goals and remain accountable for results.
• Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Communicate openly, contribute to a positive team environment, and help keep the department productive.
• Work a flexible schedule to meet business needs, including evenings, weekends, and peak periods.
• Build customer relationships through the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
• Provide personalized service and product recommendations appropriate to the assigned department.

Benefits

• Medical, vision, and dental coverage options.
• Retirement benefits, including 401(k).
• Paid time away and PTO accruals.
• Life insurance and disability insurance options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• Holidays.
• May be eligible for performance-based incentives or bonuses. Eligibility requirements may apply based on location, job level, classification, and length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed