Seasonal & Regular Commission Sales - Beachwood Place

Nordstrom•Beachwood, OH

4d•Onsite

About The Position

Nordstrom is hiring for seasonal and regular commission sales roles at Beachwood Place. Sales employees contribute to Nordstrom’s customer-focused culture by providing excellent service, building customer relationships, sharing fashion and product expertise, and meeting sales goals. The role applies across departments including Women’s Apparel, Shoes, Men’s Apparel, Kids Apparel & Shoes, and Jewelry, Handbags, Accessories & Luggage. Lingerie applicants should refer to the supplemental job description. Department-specific service includes helping customers select clothing and footwear, offering styling and fit guidance, coordinating accessories and complete looks, and supporting parents with sizing and baby essentials. Employees deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They develop a personal customer base through in-store interactions, outreach, and digital tools, and build repeat business using follow-up practices, Nordy Club enrollment, and the Personal Book customer-tracking tool. The position also includes sales-floor and merchandise upkeep, teamwork, product learning, and a flexible schedule aligned with business needs. Hours vary by week and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may be required. The work involves continuous movement and handling merchandise, including lifting items up to 10 pounds regularly and up to 25 pounds occasionally. The listed pay is $13.05 per hour; commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%, depending on merchandise sold. The role may be eligible for performance-based incentives or bonuses. Nordstrom offers a variety of benefits, subject to eligibility requirements.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and the Personal Book to follow up and build lasting customer relationships.
Provide department-specific assistance such as styling apparel, helping customers find and fit footwear, coordinating outfits and accessories, advising on children’s sizing, or explaining product features and materials.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.