Seasonal Beauty Sales - Fragrances - Beachwood Place

Nordstrom•Beachwood, OH

2d•Onsite

About The Position

In Nordstrom’s Beauty Department, Beauty Sales employees create personalized beauty experiences and help customers feel their best. This seasonal fragrance role involves understanding customer needs, recommending products from on-trend and luxury beauty brands, and maximizing sales. Employees help customers build a beauty routine and may develop a customer following both in-store and digitally. The position also includes contributing to an inclusive team environment, supporting department readiness, and keeping current with beauty trends and product knowledge through training from Nordstrom and brand partners.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively address customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve in-store and digital sales goals using available selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.