Beauty Sales - Makeup Artistry & Designer Brands - Beachwood Place

Nordstrom•Beachwood, OH

2d•Onsite

About The Position

In Nordstrom’s Beauty Department, this role creates personalized beauty experiences and helps customers feel their best. The Beauty Sales employee engages customers to understand their needs and maximize sales across on-trend and luxury beauty brands. The position suits someone passionate about beauty trends, makeup, and skincare who can build a customer following both in-store and digitally. The role includes performing makeup applications and skincare analyses, recommending products aligned with customers’ beauty goals, and supporting a welcoming and inclusive department. The employee works toward sales goals in-store and through digital selling tools, books appointments and promotes Beauty events and services, maintains an organized and clean department, keeps current with beauty trends and product knowledge through training, and handles transactions while building customer loyalty through Nordstrom Rewards accounts. The position pays $19.15–$19.95 per hour. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses. Nordstrom lists benefits including medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources. Eligibility requirements may apply based on location, job level, classification, and length of employment.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve in-store and digital sales goals using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.