Seasonal & Regular Commission Sales - The Gardens

Nordstrom • Palm Beach Gardens, FL

4d

About The Position

Nordstrom is hiring seasonal and regular commission sales employees for The Gardens. The role focuses on providing excellent customer service, building customer relationships, meeting sales goals, and creating an experience that encourages customers to return. Employees bring fashion expertise, energy, and care to every interaction, helping customers feel good and look their best.

Depending on the department, sales employees assist customers with apparel, shoes, children’s products, jewelry, handbags, accessories, or luggage. They provide personalized styling and fit guidance, share product knowledge, recommend coordinated looks, and follow up with customers about purchases and new arrivals.

Employees deliver Nordstrom’s 5-Point Selling Standard, develop a personal customer base through in-store and digital outreach, and maintain a customer-ready department. The position requires a flexible schedule that may include evenings, weekends, holidays, and event shifts, as well as occasional support for other departments. Hours vary by week based on business needs.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to commit to a flexible schedule that may include evenings, weekends, holidays, and peak periods.
• Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
• Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

• Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback to earn customer trust and loyalty.
• Set and achieve personal sales goals and remain accountable for results.
• Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery.
• Participate in the bi-annual inventory count.
• Stay current on product knowledge and trends and serve as a trusted style resource.
• Contribute to a positive team environment, communicate openly, and help keep the department productive.
• Build customer relationships through the 2-2-2 follow-up method, Nordy Club enrollment, and use of the Personal Book customer-tracking tool.
• Provide department-specific assistance, including styling, product recommendations, sizing and fit guidance, and product education.

Benefits

• Medical, vision, and dental benefits.
• Retirement benefits, including 401(k).
• Paid time away, PTO accruals, and holidays.
• Life insurance and disability insurance options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• The position may be eligible for performance-based incentives or bonuses.

What This Job Offers

• Education Level: No Education Listed