Seasonal & Regular Commission Sales - Downtown Seattle

Nordstrom•Seattle, WA

About The Position

Nordstrom is hiring seasonal and regular commission sales employees for its Downtown Seattle location. This professional sales role focuses on delivering excellent customer service, building customer relationships, meeting personal sales goals, and creating an experience that brings customers back. Employees may work in Women's Apparel, Shoes, Men's Apparel, Kids Apparel & Shoes, or Jewelry, Handbags, Accessories & Luggage, providing personalized product, styling, sizing, and fit guidance for their department. Sales employees follow Nordstrom's 5-Point Selling Standard, build a personal customer base through in-store and digital outreach, provide confident and honest style feedback, and use follow-up practices to encourage lasting customer relationships. They also help keep the department customer-ready, stay knowledgeable about products and trends, and support the team in a fast-paced, high-volume environment. Hours vary by week according to business needs and may include evenings, weekends, holidays, and event shifts.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs, including evenings, weekends, and peak periods.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery; participate in the bi-annual inventory count.
Maintain current product knowledge and awareness of trends to serve as a trusted style resource.
Communicate with teammates, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Provide department-specific product, fashion, styling, sizing, and fit guidance to customers.