Seasonal & Regular Commission Sales - Mayfair

Nordstrom•Wauwatosa, WI

2d•Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees at Mayfair. This professional sales role focuses on delivering excellent customer service, building customer relationships, meeting sales goals, and creating a shopping experience that encourages customers to return. Employees are expected to bring fashion and product expertise, energy, and genuine care to customer interactions. Department assignments may include Women's Apparel, Shoes, Men's Apparel, Kids Apparel & Shoes, Jewelry, Handbags, Accessories & Luggage, or At Home; the posting directs applicants interested in Lingerie to a supplemental job description. Sales employees help customers find products and solutions suited to their preferences, fit, style, needs, and lifestyle. They build and maintain a personal customer base through in-store interactions, outreach, digital tools, follow-up, Nordy Club enrollment, and the Personal Book customer-tracking tool. The role also involves keeping the department ready for customers, staying informed about products and trends, and supporting coworkers and department productivity. Hours vary according to business needs. The schedule can include evenings, weekends, holidays, event shifts, peak periods, and occasional work in other departments. The position requires sustained movement and handling merchandise, including regular lifting up to 10 pounds and occasional lifting up to 25 pounds. The listed hourly pay range is $13.35–$13.35; commission varies by merchandise, with apparel, shoes, and accessories typically ranging from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, customer outreach, and digital tools.
Offer honest and confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Provide department-specific product recommendations and customer assistance, such as styling, fit guidance, sizing help, product education, or home-design recommendations, as applicable to the assigned department.
Commit to a flexible schedule based on business needs, including evenings, weekends, holidays, event shifts, and peak periods; occasionally support other departments.