Seasonal and Regular Commission Sales - Oak Park Mall

Nordstrom•Overland Park, KS

9d•Onsite

About The Position

Nordstrom is hiring seasonal and regular Commission Sales employees at Oak Park Mall. This professional sales role focuses on delivering excellent customer service, building customer relationships, sharing fashion and product expertise, and meeting personal sales goals. Employees may work in a variety of departments, including Women's Apparel, Shoes, Men's Apparel, Kids Apparel & Shoes, and Jewelry, Handbags, Accessories & Luggage. The role offers hourly pay plus commission that varies by merchandise category, and may be eligible for performance-based incentives or bonuses. Employees are expected to deliver Nordstrom's 5-Point Selling Standard, build a personal customer base through in-store interactions and digital tools, provide style and fit feedback, and follow up with customers. Department duties include keeping merchandise customer-ready through stocking, re-merchandising, markdowns, merchandise recovery, and participation in bi-annual inventory counts. Schedules vary according to business needs and can include evenings, weekends, holidays, and event shifts. The role may require occasional flexibility to support other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching overhead to lift them.
Ability to regularly lift items up to 10 pounds and occasionally lift items up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery.
Participate in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book.
Provide department-specific product guidance, styling, fit assistance, and customer service.
Work a flexible schedule that meets business needs, including evenings, weekends, holidays, and peak periods; occasionally support other departments.