Commission Sales - Accessories - Oak Park Mall

Nordstrom • Overland Park, KS

1d

About The Position

At Nordstrom, Commission Sales employees contribute to the company’s service culture and reputation by providing excellent customer service, working effectively with teammates, and meeting sales goals. This is a professional sales role with earning potential, suited to someone who enjoys fashion, builds customer relationships, and creates experiences that encourage customers to return.

In Jewelry, Handbags, Accessories & Luggage, the role involves helping customers choose accessories for their style and everyday needs, including jewelry, handbags, wallets, luggage, scarves, and sunglasses. Sales employees use fashion and product expertise to make recommendations and explain product features, materials, craftsmanship, and brand differences.

The schedule varies according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments. Hours vary by week. The stated hourly pay range is $13.50–$13.50; commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise; lifting items above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback to build trust and customer loyalty.
• Set and achieve personal sales goals and remain accountable for results.
• Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
• Maintain current knowledge of products and trends to serve as a trusted style resource.
• Communicate openly, contribute to a positive team environment, and help keep the department productive.
• Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
• Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
• Occasionally provide support to other departments as needed.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• 401(k).
• PTO accruals and holidays.
• The position may be eligible for performance-based incentives or bonuses. Eligibility requirements may apply based on location, job level, classification, and length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed