Sales Lead, Oak Park Mall

KnitWell Group • Overland Park, KS

1d • Onsite

About The Position

LOFT is seeking a Sales Lead to support and model excellent customer experiences while guiding and supporting associates. The role focuses on personalized customer service and has a direct impact on both customer and associate experiences. The Sales Lead collaborates with the Store Manager to become knowledgeable about store functions and is prepared to step into the manager role when needed.

The Sales Lead represents the brand, helps develop an engaged team, supports an inclusive store environment, and upholds visual and operational standards with the customer at the center. The position also uses tools and technology to support a customer-focused, profitable business and deliver a seamless omnichannel shopping experience.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience (preferred).
• Management experience (preferred).

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates deliver their best customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience using available tools.
• Step into the role of manager when needed.

Benefits

• 401(k) plan.
• Merchandise discounts, plus eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed