Sales Lead, Mall Park

Knitwell Group • Elizabethtown, KY

1d • Onsite

About The Position

The Sales Lead creates an engaging environment for associates and customers and partners with the Store Manager to execute daily action plans. This role helps maintain smooth store operations, an appealing store environment, and a team of trained and motivated associates. The Sales Lead may step into the Manager role when needed and guides the team with support from store leaders.

The role involves welcoming customers, understanding their needs, and supporting their shopping experiences; sharing product and service knowledge; and helping the team exceed customer expectations through the company selling model. The Sales Lead also supports operational plans, coaching, business results, scheduling and payroll productivity, team communications, onboarding, brand guidelines, operational requirements, and asset protection policies.

Requirements

• 1–3 years of retail experience.
• High school diploma or equivalent required.
• Passion for styling and love of working with people.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to read, write, and communicate in English.
• Proficiency with technology, including the ability to operate store systems accurately.

Responsibilities

• Welcome customers, understand their needs, and support their shopping experiences.
• Share knowledge of products and services to outfit and inspire customers.
• Empower associates to exceed customer expectations through the company selling model.
• Help store leaders execute daily operational action plans.
• Motivate and coach associates to recognize and improve performance.
• Partner with store leaders to identify business opportunities and drive results.
• Assess daily schedules to maximize productivity and equalize payroll.
• Share daily communications with store teams and prioritize tasks as needed.
• Support store leadership with onboarding new associates when needed.
• Adhere to brand guidelines, operational requirements, and asset protection policies.
• Step into the Manager role when needed.

Benefits

• 401(k) plan.
• Merchandise discounts, plus eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED