Seasonal & Regular Commission Sales - The Gardens

Nordstrom•Palm Beach, FL

About The Position

Nordstrom is hiring seasonal and regular commission sales employees for The Gardens. This professional sales role focuses on providing excellent customer service, building customer relationships, sharing fashion and product expertise, and achieving sales goals. Depending on the department, employees help customers shop for women’s apparel, shoes, men’s apparel, kids’ apparel and shoes, or jewelry, handbags, accessories, and luggage. They offer styling and fit guidance, recommend products, and help create a welcoming shopping experience that builds customer loyalty. Employees deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They develop personal customer bases through in-store interactions, outreach, and digital tools, including the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book. They also maintain a customer-ready department and contribute to a positive, productive team environment. Hours vary by week according to business needs. The role requires a flexible schedule that may include evenings, weekends, holidays, event shifts, and occasional support for other departments. Physical demands include continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and use of hands, as well as handling merchandise and regularly lifting up to 10 pounds and occasionally up to 25 pounds. Hourly pay is listed as $15.25; commission varies by merchandise category. The role may be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching above the head, regularly lift items up to 10 pounds, and occasionally lift items up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Provide department-specific product guidance, styling, sizing, and fit assistance to customers.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, peak periods, or event shifts, and occasionally support other departments.