Seasonal & Regular Commission Sales - The Gardens

Nordstrom•Palm Beach Gardens, FL

About The Position

Nordstrom is hiring seasonal and regular commission sales employees for The Gardens. This professional sales role focuses on providing excellent customer service, building customer relationships, meeting sales goals, and creating a welcoming shopping experience. Employees may work in Women's Apparel, Shoes, Men's Apparel, Kids Apparel & Shoes, or Jewelry, Handbags, Accessories & Luggage, helping customers find products and offering knowledgeable styling, fit, and product guidance. The role includes flexible scheduling based on business needs, including evenings, weekends, holidays, and peak periods. Hours vary by week, and employees may occasionally support other departments.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to earn customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
  • Maintain current product and trend knowledge and serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Provide product and styling assistance tailored to the department, including guidance on apparel, footwear, accessories, jewelry, luggage, sizing, fit, and merchandise features.
  • Work a flexible schedule, including evenings, weekends, and peak periods, and occasionally support other departments.

Benefits

  • Medical, vision, and dental coverage options
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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