Seasonal & Regular Commission Sales - Barton Creek Square Mall

Nordstrom•Austin, TX

7d•Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees to provide attentive customer service, build customer relationships, and meet personal sales goals. The role may be in Women's Apparel, Shoes, Men's Apparel, Kids Apparel & Shoes, or Jewelry, Handbags, Accessories & Luggage. Sales employees offer product and styling expertise, help customers find items suited to their needs, and follow up to build loyalty and repeat business. Employees deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They build a personal customer base through in-store interactions, outreach, and digital tools, and use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to support follow-up. They also maintain a customer-ready department, keep current on products and trends, and contribute to a productive team environment. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may be required. The role involves continuous movement for 6–8 hours per shift, frequent handling of merchandise, and lifting items up to 10 pounds regularly and up to 25 pounds occasionally. The listed hourly pay range is $13.70–$13.70. Commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%; commission details vary by sales role. The position may be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching above the head to lift them.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and stay accountable to results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
Provide department-specific product and styling assistance, including helping customers with apparel, footwear, children's items, jewelry, handbags, accessories, or luggage.