Commission Sales - Lingerie - Barton Creek Square Mall

Nordstrom•Austin, TX

1d•Onsite

About The Position

Nordstrom is hiring a Commission Sales employee in the Lingerie department at Barton Creek Square Mall. The role focuses on helping customers feel good and look their best through excellent service, fashion expertise, relationship-building, and achievement of sales goals. The ideal candidate is passionate about fashion, fit, and styling and provides personalized customer experiences that build trust, comfort, and loyalty. Nordstrom provides training on its bra-fitting process. The position involves bra fittings and fit and style guidance, customer outreach in person and through digital tools, sales and follow-up, and maintaining a customer-ready department. Employees are expected to contribute to a positive team environment and work a flexible schedule based on business needs. Hours vary by week and may include evenings, weekends, holidays, and event shifts; occasional support for other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct bra fittings in the fitting room by measuring customers and providing fit and style guidance; Nordstrom provides training on the fitting process.
Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn trust and drive customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build customer relationships using the 2-2-2 Method, Nordy Club enrollment, and Personal Book customer-tracking tool.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts; occasionally support other departments.
Meet the physical demands of the role, including continuous movement, handling merchandise, and lifting items.