Part-Time - Beauty Sales - Creed - Barton Creek Square Mall

Nordstrom•Austin, TX

1d•$20 - $21•Onsite

About The Position

As a member of Nordstrom’s Beauty Department, the Beauty Sales employee creates personalized beauty experiences and helps customers find products suited to their needs. The role focuses on engaging customers, maximizing sales across on-trend and luxury beauty brands, and building customer relationships in-store and digitally. The employee provides makeup applications and skincare analyses, recommends products, supports beauty events and services, and helps maintain an inclusive, welcoming, and customer-ready department. Nordstrom and brand partners provide training on beauty trends, products, and industry knowledge.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, and ability to provide a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve sales goals through in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Maintain department organization and cleanliness so it is customer-ready.
Keep current on beauty trends, products, and industry knowledge through Nordstrom and brand partner trainings.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.