Seasonal Beauty Advisor - Lancome, Barton Creek Square Mall

Macy's • Austin, TX

4d • Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences. You provide expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of beauty trends to introduce customers to products and innovations suited to their needs and style. You build and manage lasting client relationships through follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and sales goals.

Colleagues help keep the sales floor clean, organized, and ready for customers; review sales goals, new arrivals, best sellers, trends, and promotions; and create welcoming, personal customer interactions. They maintain the counter and sales floor, refresh signage and pricing, and assist with merchandise moves. They share loyalty program benefits, ensure customers have what they need, and support teammates through collaboration. The role also involves ongoing learning and contributing to individual and store results.

This seasonal position is at the Lancome counter in Barton Creek Square Mall. Schedules depend on business needs and colleague availability and include weekend shifts. The role requires flexible availability for days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality. Full-time colleagues are typically scheduled 30 or more hours per week; part-time colleagues are typically scheduled 12–24 hours per week.

The position involves frequent use of computers and other technology, including handheld equipment and a cash register. Physical requirements include talking, lifting, constant movement, standing, reaching, standing for at least two consecutive hours, lifting at least 25 pounds, stooping, kneeling, crouching, and climbing ladders. Close vision, color vision, depth perception, and focus adjustment are required.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability for days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to use point-of-sale technology and digital tools.
• Ability to perform the stated physical requirements, including standing for at least two consecutive hours and lifting at least 25 pounds.

Responsibilities

• Deliver personalized beauty experiences by building relationships, identifying customer needs, demonstrating product application, and explaining the benefits and use of beauty products.
• Provide beauty advice and tailored consultations, including makeup application and skincare recommendations.
• Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
• Meet and surpass daily sales goals through exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
• Keep the counter and sales floor clean, organized, and shoppable; refresh signage and pricing and assist with merchandise moves as needed.
• Review sales goals, new arrivals, best-selling items, trends, and promotions to prepare to engage and educate customers.
• Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
• Support teammates through honest, caring, and collaborative service.
• Share loyalty program benefits, ensure customers have what they need, and thank customers at the end of the interaction.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed