Seasonal Beauty Advisor - Lancome, Irving Mall

Macy's•Irving, TX

6h•$15 - $22•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized and inspiring shopping experiences that build confidence and drive sales. You provide expert advice, product demonstrations, and tailored consultations, which may include makeup application and skincare recommendations. You maintain product knowledge and awareness of beauty trends to introduce customers to products and innovations suited to their needs and style. You build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. The role combines hospitality, beauty expertise, and product knowledge to help customers feel confident, cared for, and eager to return. Daily work includes preparing and maintaining the sales floor, learning about products and promotions, engaging customers, supporting a shoppable environment, promoting loyalty benefits, and collaborating with colleagues. The position requires flexible availability for days, evenings, weekends, and holidays. Schedules include weekend shifts and depend on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology and digital tools, including handheld equipment and cash registers, and process register transactions.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Offer personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and explaining the benefits and use of beauty products.
Provide expert beauty advice and tailored consultations, including makeup application and skincare recommendations as appropriate.
Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Meet and surpass daily sales goals through exceptional customer service.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare to engage, educate, and sell.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Collaborate with colleagues and support one another to serve customers and communities.
Provide a warm welcome and friendly, personal customer interactions, share loyalty program benefits, and thank customers at the end of their visit.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice