Seasonal Beauty Advisor - Lancome, Barton Creek Square Mall
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who helps customers find products suited to their needs and style. You create personalized, inspiring shopping experiences through product advice, demonstrations, makeup application, skincare recommendations, and knowledge of beauty trends and innovations. You build lasting customer relationships through proactive follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and achieve sales goals. Daily work includes preparing the sales floor, reviewing goals and product information, welcoming and assisting customers, maintaining counters and merchandise presentation, updating signage and pricing, and supporting merchandise moves. You share loyalty program benefits, help customers complete purchases, and collaborate with colleagues to deliver strong customer and store results. The role requires flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. The position requires frequent standing and movement, lifting, reaching, and use of computers and retail technology.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Provide personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and explaining beauty products’ benefits and use.
- Offer beauty advice, makeup application, skincare recommendations, and information about products, trends, and innovations.
- Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Meet and surpass daily sales goals by delivering exceptional customer service.
- Drive sales and client loyalty by maintaining an organized, shoppable space and using clienteling tools to promote offers and product launches.
- Participate in sales events and complete ongoing training and vendor education.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Prepare and maintain the sales floor and counter, refresh signage and pricing, and assist with merchandise moves.
- Collaborate with colleagues and help deliver individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
