Seasonal Beauty Advisor - Lancome, Lynnhaven Mall
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You use your product knowledge and awareness of trends to introduce customers to products and innovations suited to their needs and style. You build lasting customer relationships and a loyal client base through follow-up, virtual outreach, and personalized service, while working to exceed expectations and achieve sales goals. You help keep the counter and sales floor clean, organized, and shoppable; refresh signage and pricing; and assist with merchandise moves. You also share loyalty program benefits, support colleagues, and continue learning about products, trends, promotions, and sales techniques. This is a seasonal role at the Lancome counter at Lynnhaven Mall. Schedules depend on business needs and colleague availability and include weekend shifts. Availability for days, evenings, weekends, and holidays is required. The position requires at least one year of customer service or selling experience.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, handheld equipment, and cash registers to perform job functions.
- Ability to stand for at least two consecutive hours.
- Ability to lift at least 25 pounds.
- Ability to talk, move constantly, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Create personalized beauty experiences by building customer relationships and identifying customer needs.
- Demonstrate product application and educate customers about beauty products, their benefits, and how to use them.
- Provide beauty advice and tailored consultations, including makeup application and skincare recommendations.
- Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Drive sales and client loyalty by using clienteling tools to promote offers and product launches, participating in sales events, and keeping current through training and vendor education.
- Meet and surpass daily sales goals through exceptional service.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Collaborate with colleagues to serve customers and support store results.
- Maintain regular, dependable attendance and punctuality.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
