About The Position

As a member of the Nordstrom Beauty Department, the Beauty Sales employee creates personalized beauty experiences for customers and contributes to a passionate team. The role involves understanding customer needs, maximizing sales for luxury and on-trend beauty brands, and building a customer following both in-store and digitally. It includes makeup applications, skincare analyses, product recommendations, selling, event bookings, department upkeep, and customer loyalty activities. The position is part-time at Creed in Barton Creek Square Mall. Pay is $19.80–$20.60 per hour, with Beauty and Men’s Fragrance sales roles typically receiving 3% commission. The position may also be eligible for performance-based incentives or bonuses. Work schedules are flexible based on business needs and may include evenings and weekends.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, and ability to provide a supportive environment during makeup and skincare applications.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals and interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for all customers.
  • Set and achieve sales goals for in-store and digital selling using available selling tools, including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Keep up with beauty trends, products, and industry knowledge through training from Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.

Benefits

  • Medical, vision, and dental coverage options
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Holidays
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program resources
  • Possible performance-based incentives or bonuses
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