Seasonal & Regular Commission Sales - Barton Creek Square Mall

Nordstrom•Austin, TX

9d•Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees at Barton Creek Square Mall. This professional sales role focuses on delivering excellent customer service, building customer relationships, and meeting personal sales goals. Employees help customers feel good and look their best by providing fashion expertise, styling and fit guidance, product recommendations, and follow-up. Depending on the department, work may involve women's apparel, shoes, men's apparel, kids' apparel and shoes, jewelry, handbags, accessories, or luggage. Sales employees deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They build a personal customer base through in-store interactions, outreach, and digital tools, and use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to make follow-up personal. They also maintain a customer-ready department, stay current on products and trends, and contribute to a productive team environment. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may be required. The role involves continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use, as well as handling bulky items and lifting up to 10 pounds regularly and up to 25 pounds occasionally. The stated hourly pay range is $13.70–$13.70. Commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%; commission for Beauty and Men's Fragrance sales roles is typically 3%. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources, subject to eligibility requirements.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to perform the physical requirements of the role, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky items; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Give customers honest, confident style and fit feedback.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Provide department-specific product advice and assistance, including styling, sizing, fit, and recommendations.