Seasonal & Regular Commission Sales - Men's Apparel - Hillsdale Shopping Center

Nordstrom•San Mateo, CA

4d•Onsite

About The Position

Nordstrom is hiring for a professional sales role in Men's Apparel at Hillsdale Shopping Center. The role is focused on providing excellent customer service, building customer relationships, meeting sales goals, and creating a positive shopping experience. Sales associates help customers build complete wardrobes by styling casual and dress apparel for their lifestyles, careers, and special occasions, including sportswear, suiting, and coordinating accessories and finishing pieces. The position requires delivering Nordstrom's 5-Point Selling Standard, developing a personal customer base through in-store interactions and digital outreach, offering trusted style and fit advice, and using follow-up tools such as the 2-2-2 Method, Nordy Club enrollment, and Personal Book. Associates also maintain the department, stay informed about products and trends, and contribute to a productive team environment. Schedule hours vary according to business needs, including evenings, weekends, holidays, and event shifts; occasional support of other departments may be required. The listed pay is $20.60 per hour. Commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources. Eligibility requirements may apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule to meet business needs, including evenings, weekends, and peak periods.
Provide occasional support to other departments as needed.