Seasonal Commission Sales - Accessories - Hillsdale Shopping Center

Nordstrom•San Mateo, CA

About The Position

This seasonal commission sales role in Nordstrom’s Accessories department focuses on delivering excellent customer service, meeting sales goals, and building lasting customer relationships. Sales associates help customers find jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories that suit their style and everyday needs. They use product and fashion knowledge to explain features, materials, craftsmanship, and brand differences, and provide honest style and fit guidance. The position offers commission-based earning potential in addition to the stated hourly pay range. Associates deliver Nordstrom’s 5-Point Selling Standard, develop a personal customer base through in-store and digital outreach, and use follow-up tools and practices to encourage loyalty and repeat business. They also maintain a customer-ready department, stay knowledgeable about products and trends, and support their team. Work hours vary with business needs and may include evenings, weekends, holidays, events, and occasional support for other departments. The role requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use, as well as handling merchandise. Associates regularly lift up to 10 pounds and occasionally lift up to 25 pounds; some items may be bulky or awkward and may need to be reached for or lifted above the head. The stated pay range is $20.60 per hour. Commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses. Benefit eligibility may depend on location, job level, classification, and length of employment.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, reaching, and hand use.
Ability to handle bulky or awkwardly shaped merchandise, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds, including reaching for or lifting items above the head.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide confident, honest style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Maintain current product and trend knowledge and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Work a flexible schedule that supports business needs, including evenings, weekends, and peak periods; occasionally support other departments.