Seasonal Commission Sales - Accessories - Los Cerritos Center

Nordstrom•Cerritos, CA

22h•Onsite

About The Position

Nordstrom is hiring a seasonal commission sales employee in Accessories at Los Cerritos Center. The role focuses on delivering excellent customer service, building customer relationships, meeting sales goals, and providing fashion and product expertise. In Jewelry, Handbags, Accessories & Luggage, the employee helps customers find items that match their style and everyday needs, and explains product features, materials, craftsmanship, and brand differences. The employee follows Nordstrom’s 5-Point Selling Standard, develops a personal customer base through in-store interactions and digital tools, and uses follow-up practices to build customer loyalty. The role also includes maintaining a customer-ready department, staying informed about products and trends, and contributing to a productive team. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts; occasional support of other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, completing price markdowns and merchandise recovery, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts.
Occasionally provide support to other departments.