Seasonal Commission Sales - Men's Apparel - Los Cerritos Center

Nordstrom•Cerritos, CA

3d•Onsite

About The Position

Nordstrom is hiring a seasonal commission sales employee for Men's Apparel at Los Cerritos Center. The role focuses on delivering excellent customer service, building customer relationships, meeting sales goals, and helping customers create coordinated wardrobes suited to their lifestyles and occasions. Employees provide styling expertise across sportswear, suiting, and accessories, and contribute to a positive, productive team environment. The position involves customer interactions and follow-up, sales outreach using digital tools, maintaining product knowledge, and keeping the department customer-ready. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts. Occasional support of other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky items and reaching to lift items overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and fashion trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, event shifts, and occasional support of other departments.