About The Position

This seasonal commission sales role in Accessories at Nordstrom's Los Cerritos Center focuses on providing customer service, building relationships, and meeting sales goals. The employee helps customers choose jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories that suit their style and needs, and explains product features, materials, craftsmanship, and brand differences. The role offers commission-based earning potential. Employees deliver Nordstrom's 5-Point Selling Standard, build a personal customer base through store interactions and digital outreach, provide style and fit feedback, pursue individual sales goals, and maintain a customer-ready department. They keep current on product knowledge and trends, support their teammates, and follow up with customers using tools and methods such as the 2-2-2 Method, Nordy Club enrollment, and the Personal Book. Scheduling varies according to business needs and includes evenings, weekends, and holiday or event shifts.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped items, including reaching and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard in customer interactions: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Give honest, confident style and fit feedback to build customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help the department stay productive.
  • Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book.
  • Work a flexible schedule based on business needs, including evenings, weekends, and peak periods, and occasionally support other departments.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • Potential eligibility for performance-based incentives or bonuses.
  • 401(k), insurance options, PTO accruals, and holidays; eligibility requirements may apply.
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