About The Position

This seasonal commission sales role is in Women's Apparel at Nordstrom's Los Cerritos Center. The associate provides customer-focused fashion and styling assistance, builds relationships and a personal customer base, and works toward sales goals. The role includes helping customers choose clothing for everyday wear and special occasions, advising on fit and trends, and recommending alterations or tailoring when appropriate. Associates use Nordstrom's selling standards and digital tools to create personalized experiences and encourage customer loyalty. The position also supports department operations by keeping merchandise customer-ready, maintaining product knowledge, and contributing to a positive and productive team environment. Scheduling varies according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped merchandise, reach above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback and recommend alterations or tailoring when appropriate.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
  • Stay current on product knowledge and fashion trends to serve as a trusted style resource.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
  • Communicate openly, support teammates, contribute to a positive team environment, and help keep the department productive.
  • Work a flexible schedule based on business needs, including evenings, weekends, peak periods, holidays, or event shifts, and occasionally support other departments.

Benefits

  • Medical, vision, and dental coverage options.
  • Retirement benefits, including 401(k).
  • Paid time away and PTO accruals.
  • Life and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • May be eligible for performance-based incentives or bonuses.
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