Seasonal Commission Sales - Men's Apparel - Oakbrook Center

Nordstrom•Oak Brook, IL

2d•Onsite

About The Position

Nordstrom is hiring for a seasonal Commission Sales role in Men's Apparel at Oakbrook Center. The role focuses on delivering customer service, meeting sales goals, and building lasting customer relationships. Sales employees help customers create complete wardrobes suited to their lifestyles, careers, and special occasions, offering styling guidance across sportswear, suiting, and accessories. The position requires delivering Nordstrom's 5-Point Selling Standard, developing a personal customer base through in-store and digital outreach, providing style and fit feedback, and maintaining product knowledge. Employees help keep the department customer-ready through stocking, re-merchandising, markdowns, merchandise recovery, and participation in bi-annual inventory counts. Hours vary according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments. This is a commission sales role. The stated hourly pay range is $17.30–$17.30, and apparel, shoes, and accessories commissions typically range from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses. Nordstrom lists benefits including medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources. Eligibility requirements may apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and drive loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, completing price markdowns and merchandise recovery, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.