Seasonal Commission Sales - Men's Apparel - Oakbrook Center

Nordstrom•Oak Brook, IL

1d•Onsite

About The Position

Nordstrom is hiring for a seasonal commission sales role in Men's Apparel at Oakbrook Center. The role focuses on providing excellent customer service, building relationships, meeting sales goals, and helping customers create complete wardrobes suited to their lifestyles, careers, and special occasions. Sales associates use styling expertise across sportswear, suiting, and accessories to create coordinated looks. Associates deliver Nordstrom's 5-Point Selling Standard, build a personal customer base through in-store and digital outreach, and provide honest style and fit feedback. They maintain a customer-ready department, stay informed about products and trends, and contribute to a productive team environment. The schedule varies according to business needs and includes evenings, weekends, and holiday or event shifts; occasional support for other departments may be required. The role requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, as well as handling merchandise. Employees regularly lift items up to 10 pounds and occasionally up to 25 pounds. The listed pay is $17.30 per hour. Commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources; eligibility requirements may apply.

Requirements

A genuine passion for fashion, styling, and customer experience.
A self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
A team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching overhead to lift them.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, support teammates, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and the Personal Book to follow up with customers and build lasting relationships.
Work a flexible schedule that meets business needs, including evenings, weekends, and peak periods; occasionally support other departments.