About The Position

Nordstrom is hiring a seasonal commission sales employee in Men's Apparel. The role centers on delivering excellent customer service, building customer relationships, meeting personal sales goals, and creating coordinated wardrobes that fit customers’ lifestyles and occasions. The employee offers styling expertise across sportswear, suiting, and accessories, and uses in-store interactions, outreach, and digital tools to develop a personal customer base. The position is commission-based, with apparel sales commissions typically ranging from 3% to 14.5%, and may be eligible for performance-based incentives or bonuses. Employees are expected to maintain a customer-ready department, stay informed about products and trends, and contribute to a positive and productive team environment. Hours vary according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments. This seasonal role involves extended movement during shifts and frequent handling of merchandise.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped merchandise, including reaching for and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to build trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Build customer relationships through the 2-2-2 follow-up method, Nordy Club enrollment, and use of the Personal Book.
  • Work a flexible schedule to meet business needs, including evenings, weekends, holidays, event shifts, and occasional support for other departments.

Benefits

  • Medical, vision, and dental coverage
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability insurance
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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