Commission Sales - Women's Apparel - NYC Flagship

Nordstrom•New York, NY

1d•Onsite

About The Position

The Commission Sales role in Women's Apparel at Nordstrom's NYC flagship focuses on providing attentive customer service, building customer relationships, sharing fashion and fit expertise, and achieving personal sales goals. Associates help customers select clothing for everyday wear and special occasions, offer styling advice, recommend alterations when appropriate, and follow up to encourage customer loyalty. The role also supports department operations and works collaboratively with the team.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to support teammates and the department.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Maintain product and trend knowledge to serve as a trusted style resource.
Contribute to a positive team environment, communicate openly, and help keep the department productive.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, event shifts, and peak periods.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.