Commission Sales - Men's Apparel - Men's Store NYC

Nordstrom•New York, NY

1d•Onsite

About The Position

This is a professional commission sales role in Men's Apparel at Nordstrom's Men's Store NYC. The role focuses on delivering excellent customer service, building relationships, meeting personal sales goals, and creating a shopping experience that brings customers back. Associates help customers build coordinated wardrobes for their lifestyles, careers, and special occasions, offering styling expertise across sportswear, suiting, and apparel accessories and finishing pieces. The position involves customer interactions and follow-up, maintaining a customer base through in-store outreach and digital tools, and keeping the department organized and customer-ready. Hours vary with business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments. Pay is listed as $17.25 per hour, with commission that varies by merchandise category; apparel, shoes, and accessories commissions typically range from 3% to 14.5%. The role may also be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, and recovering merchandise; participate in the bi-annual inventory count.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book tool.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, event shifts, and occasional support for other departments.