Commission Sales - Men's Apparel - Beachwood Place

Nordstrom•Beachwood, OH

About The Position

At Nordstrom, employees contribute to the company’s service culture and reputation by delivering excellent customer service, working well with teammates, and meeting sales goals. This professional sales role focuses on fashion, relationship building, and creating customer experiences that encourage repeat business. In Men's Apparel, the role helps customers build complete wardrobes suited to their lifestyles, careers, and special occasions, with styling expertise across sportswear, suiting, and coordinating apparel, footwear, and accessories. The role requires delivering Nordstrom's 5-Point Selling Standard, developing a personal customer base through in-store interactions, outreach, and digital tools, and providing style and fit guidance. Sales employees set and work toward personal goals while keeping the department customer-ready and maintaining current product and trend knowledge. Hours vary according to business needs and may include evenings, weekends, holidays, events, and occasional support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the stated physical demands, including continuous movement and handling merchandise.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book customer-tracking tool.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.